1. The platform will follow the principles of openness, fairness, and justice, formulate platform service agreements and transaction rules, and clarify the rights and obligations of entering and exiting the platform, product and service quality assurance, consumer rights protection, and personal information protection.
2. The platform will record and save the product and service information and transaction information released on the platform, and ensure the integrity, confidentiality and availability of the information. The storage time of product and service information and transaction information shall not be less than three months from the date of transaction completion If there are other provisions in laws and administrative regulations, follow their provisions.
3. The platform will provide clear methods and procedures for user information query, correction, deletion, and user logout, and shall not set unreasonable conditions for user information query, correction, deletion, and user logout. The platform receives an application for user information query, correction, or deletion If the identity is verified, it shall promptly provide inquiry or correction or deletion of user information. If the user logs out, the platform shall delete the user's information immediately; if it is preserved in accordance with the provisions of laws and administrative regulations or the agreement of both parties, it shall follow its provisions.
4. The platform shall abide by laws and administrative regulations on the protection of personal information when collecting and using the personal information of its users.
5. If relevant competent authorities require the platform to provide relevant e-commerce data and information in accordance with the provisions of laws and administrative regulations, the platform will provide it in accordance with the law.
6. The platform takes necessary measures to protect the security of data information, and keeps the personal information, privacy and business secrets strictly confidential, and shall not disclose, sell or illegally provide them to others.
7. The platform must require operators who apply to enter the platform to sell goods or provide services to submit real information such as their identity, address, contact information, administrative license, etc., conduct verification and registration, establish registration files, and regularly verify and update them.
8. The platform will take technical measures and other necessary measures to ensure its network security and stable operation, prevent illegal and criminal activities on the Internet, effectively respond to network security incidents, and ensure the safety of e-commerce transactions.
9. When the platform revises the platform service agreement and transaction rules, it will publicly solicit opinions in a prominent position on its homepage, and take reasonable measures to ensure that relevant parties can fully express their opinions in a timely manner. The revised content should be announced at least seven days before the implementation.
10. The platform shall not impose unreasonable restrictions or impose unreasonable conditions on the transactions, transaction prices, and transactions with other operators on the platform of operators on the platform by means of service agreements, transaction rules, and technologies, or impose unreasonable conditions on the platform operators. Settled operators charge unreasonable fees.
11. If the platform implements measures such as warning, suspending or terminating the service of operators on the platform that violate laws and regulations in accordance with the platform service agreement and transaction rules, it shall make a public announcement in a timely manner.
12. During the process of carrying out self-operated business on the platform, it shall distinguish and mark the self-operated business from the business carried out by the resident operators on the platform in a significant way, and shall not mislead consumers. the civil liability of the recipient.
