respected user:
Shopify Logistics will provide you with the latest logistics information and provide the safest and fastest
delivery service.
1. Delivery address: In order to ensure a safe logistics service, please send mail to a valid delivery address,
which cannot be used to provide payment details.
2. Delivery time: The delivery time is provided by Shopify's courier service provider and is related to the
final delivery time. Some products may require a shorter lead time, in which case please contact Shopify Support
for individual arrangements.
3. Return: All orders involve the option of return within 7 days and exchange within 30 days, but a valid
return/exchange request needs to be shipped back to Shopify's warehouse to ensure a refund/exchange.
4. Packaging: All products will be delivered in special defined packaging.
5. International Shipping: For international shipping, please ensure that any country-specific import taxes or
other charges are the responsibility of you, the customer.
6. Delivery status: After receiving the order, you can check the status of the order, including delivery time.
You can check the delivery information through the Shopify pilot (address) or email to the address.
7. Delivery errors: If you receive any missing/damaged/incorrectly listed items, please contact Shopify
customer service as soon as possible.
Thanks for your support, Shopify hopes to provide you with the best logistics service.
Sincerely,
Shopify
